Privacy Policy
1. About this policy
This privacy policy explains how SCVI Media Pty Ltd (ABN 94 666 530 132) collects, uses, stores, and discloses personal information. We are committed to handling your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Who we are
SCVI Media Pty Ltd is a technology and digital services company based in Sydney, Australia. We build intelligent systems, create content, and manage digital infrastructure for businesses.
3. Information we collect
We may collect the following personal information:
- Contact form submissions: Your name, email address, and any details you provide in your message when you use our website contact form.
- Usage data: Anonymised, aggregated information about how you interact with our website, including pages visited, time spent, and general geographic region. This data does not personally identify you.
We do not use tracking cookies beyond what is essential for website functionality. We do not collect sensitive information as defined under the Privacy Act.
4. How we use your information
We use the personal information we collect to:
- Respond to your enquiries and communicate with you about our services
- Improve our website and services based on aggregated usage patterns
- Comply with legal obligations
5. Third parties
We do not sell, rent, or trade your personal information to third parties.
We may share limited data with trusted service providers who assist us in operating our website and delivering our services. These providers include hosting infrastructure and analytics services. All third-party providers are bound by confidentiality obligations and are only permitted to use your data for the purposes we specify.
6. Data retention
Contact form submissions and associated personal information are retained for up to two years from the date of submission, after which they are securely deleted. You may request earlier deletion at any time by contacting us.
Anonymised usage data may be retained indefinitely as it does not contain personal information.
7. Your rights
Under the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate or incomplete information
- Request deletion of your personal information
To exercise any of these rights, email us at hello@scvimedia.com. We will respond to your request within 30 days.
If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
8. Cookies
Our website uses only essential cookies required for basic site functionality. We do not use advertising cookies or third-party tracking cookies. No personal information is stored in cookies.
9. Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, and disclosure. Our website is served over HTTPS, and access to personal data is restricted to authorised personnel only.
10. Changes to this policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
11. Contact
For any privacy-related questions, requests, or complaints, contact us at:
SCVI Media Pty Ltd
Email: hello@scvimedia.com
Sydney, Australia